Your privacy matters to us at Xetra Systems. This policy explains what data we collect, how we use and protect it when you use our website or contact us.

Data We Collect

We only collect the data you provide yourself when contacting us through the contact form or the communication channels listed on the site, including:

• Name
• Email address
• Phone / WhatsApp number
• Message content or project details

We do not collect any banking or sensitive data through the website, and visitors do not need to create accounts.

How We Use Your Data

We use the data you provide exclusively to:

• Respond to your inquiries and quote requests
• Communicate with you about your project or our services
• Improve our services based on the nature of requests

We never use your data for advertising or marketing messages without your explicit consent.

Data Sharing

We do not sell, rent, or share your personal data with any third party. Data is used internally by the Xetra Systems team only, and we would disclose it only if required by a competent legal authority.

Data Protection

We apply reasonable technical and organizational measures to protect your data from loss or unauthorized access. Data is kept only as long as needed to serve you, and can be deleted upon your request at any time.

Cookies

The website may use essential cookies to function properly and improve browsing experience. We do not use advertising tracking cookies. You can disable cookies from your browser settings.

Your Rights

At any time you may:

• Know what data we keep about you
• Request correction or deletion of your data
• Withdraw your consent to be contacted

Changes to This Policy

We may update this policy from time to time, and the last update date appears below. Continued use of the site means you accept the current version.

Contact Us

For any privacy questions or to request data deletion, contact us at info@xetra-eg.com or call 0100 570 5044.